Client deletion

To remove your Gainly account, follow these steps:

  1. Launch the Gainly app.
  2. Navigate to the Profile section in the bottom menu.
  3. Scroll down and select Delete account.
  4. You will see detailed information about the deletion process. Ensure you read it carefully to confirm your decision.
  5. Provide a reason for deletion, and proceed to delete your account.

Important Information

  1. Account deletion is permanent. Once completed, your data cannot be recovered.
  2. If you subscribed to the app via Google Play or the App Store, deleting your account will not automatically cancel your subscription. Remember to cancel your subscription separately.
  3. Data deletion is irreversible and does not trigger a refund. If you wish to request a refund, please contact our customer support before initiating the deletion process.
  4. For returns of any physical products purchased from us, please contact customer support before deleting your account to resolve any issues beforehand.